On this page there’s 15 highlights (premium only) outlining what Grainger are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 1040 customer info & address examples.)
The screenshot was taken on June 23, 2016 and depicts Grainger’s Customer Info & Address. In total, we’ve reviewed 56 of Grainger’s page designs. To see them all, visit the full Grainger UX case study.
Research Guideline #613
Importance: Detail · Multi-Platform
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Research Guideline #609
Importance: Essential · Multi-Platform
Dig deeper: 1 extra image, Underlying UX research
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Research Guideline #709
Importance: Impactful · Multi-Platform
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Research Guideline #683
Importance: Essential · Multi-Platform
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Research Guideline #685
Importance: Essential · Multi-Platform
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Research Guideline #720
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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Research Guideline #557
Importance: Detail · Multi-Platform
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Research Guideline #564
Importance: Impactful · Multi-Platform
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Research Guideline #686
Importance: Essential · Multi-Platform
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Research Guideline #674
Importance: Impactful · Multi-Platform
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Research Guideline #674
Importance: Impactful · Multi-Platform
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Research Guideline #668
Importance: Detail · Multi-Platform
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Research Guideline #561
Importance: Impactful · Multi-Platform
Dig deeper: 1 extra image, Underlying UX research
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Research Guideline #719
Importance: Essential · Multi-Platform
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Research Guideline #657
Importance: Essential · Single-Platform
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