On this page there’s 2 highlights (premium only) outlining what Marks & Spencer are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 515 no results page examples.)
The screenshot was taken on December 14, 2016 and depicts Marks & Spencer’s No Results Page. In total, we’ve reviewed 88 of Marks & Spencer’s page designs. To see them all, visit the full Marks & Spencer UX case study.
Research Guideline #362
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #358
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
This content is only available in Baymard Premium — get full access