On this page there’s 12 highlights (premium only) outlining what JCPenney are doing right and wrong. (Tip: use the arrows above or on your keyboard to navigate all 503 user reviews section examples.)
The screenshot was taken on October 9, 2019 and depicts JCPenney’s User Reviews Section. In total, we’ve reviewed 59 of JCPenney’s page designs. To see them all, visit the full JCPenney UX case study.
Research Guideline #749
Importance: Impactful · Multi-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #750
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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Research Guideline #767
Importance: Essential · Multi-Platform
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Research Guideline #742
Importance: Essential · Multi-Platform
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Research Guideline #746
Importance: Impactful · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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Research Guideline #748
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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Research Guideline #743
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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Research Guideline #739
Importance: Essential · Multi-Platform
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Research Guideline #765
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, Underlying UX research
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Research Guideline #785
Importance: Essential · Multi-Platform
Dig deeper: Editor’s note, 1 extra image, Underlying UX research
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Research Guideline #763
Importance: Impactful · Multi-Platform
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Research Guideline #768
Importance: Essential · Multi-Platform
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