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JCPenney’s Delivery & Shipping Methods

Adhered High

Research Guideline #632

Importance: Essential · Multi-Platform

Dig deeper: Implementation breakdown, Underlying UX research

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Adhered Low

Research Guideline #547

Importance: Essential · Multi-Platform

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Issue Resolved

Research Guideline #571

Importance: Detail · Multi-Platform

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Adhered High

Research Guideline #544

Importance: Essential · Multi-Platform

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Adhered High

Research Guideline #660

Importance: Essential · Multi-Platform

Dig deeper: Implementation breakdown, UX advice, 1 extra image, Underlying UX research

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Adhered High

Research Guideline #550

Importance: Essential · Multi-Platform

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Adhered Low

Research Guideline #543

Importance: Impactful · Multi-Platform

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Violated High

Research Guideline #548

Importance: Essential · Multi-Platform

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