311 ‘Receipt / Order Confirmation’ Design Examples
Also referred to as: Order Thank You
What’s this? Here you’ll find 311 “Receipt / Order Confirmation” full-page screenshots annotated with research-based UX insights, sourced from Baymard’s UX benchmark of 123 e-commerce sites. (Note: this is less than 1% of the full research catalog.)
After users have successfully placed their order, an order confirmation step and email will follow. The order confirmation step is often a somewhat overlooked part of the checkout flow.
More ‘Order Confirmation’ Insights
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Common issues observed are users struggling to verify their purchase, or hanging around waiting at the page for minutes until they can confirm they’ve received the order confirmation email. Our testing also shows that the confirmation step is often the best place for nonorder auxiliary actions.
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Learn More: Besides exploring the 311 “Order Confirmation” page design examples below, you may also want to read our related articles “Offer ‘Delayed Account Creation’ at the Confirmation Step – 38% Don’t” and “6 Ways to Get More Out of Your Order Confirmation Page”.
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