Our Place’s E-Commerce UX
This is a case study of Our Place’s e-commerce user experience (UX) performance. It’s based on an exhaustive performance review of 484 design elements. 122 other sites have also been benchmarked for a complete picture of the e-commerce UX landscape.
Our Place’s overall e-commerce UX performance is decent. Our Place has decent performances across the board with neither any great nor any broken performances.
Overall UX Performance
485 Guidelines · Performance:
Desktop Web
294 Guidelines · Performance:
Homepage & Category
38 Guidelines · Performance:
Homepage
12 Guidelines · Performance:
Category Taxonomy
7 Guidelines · Performance:
Main Navigation
10 Guidelines · Performance:
Site-Wide Layout
9 Guidelines · Performance:
Product Lists & Filtering
48 Guidelines · Performance:
List Layout & Loading
8 Guidelines · Performance:
List Items: Product Info & Thumbnails
14 Guidelines · Performance:
List Items: Product Info
6 Guidelines · Performance:
List Items: Product Thumbnails
8 Guidelines · Performance:
List Items: Interface & Hit Areas
8 Guidelines · Performance:
Filtering: Scope & Logic
8 Guidelines · Performance:
Filtering: Interface & Layout
6 Guidelines · Performance:
Sorting
4 Guidelines · Performance:
Product Page
64 Guidelines · Performance:
Product Page Layout & Features
11 Guidelines · Performance:
Product Images
9 Guidelines · Performance:
Image Gallery UI
9 Guidelines · Performance:
The 'Buy' Section
7 Guidelines · Performance:
Shipping, Returns, and Gifting
7 Guidelines · Performance:
Product Variations
7 Guidelines · Performance:
Product Descriptions
6 Guidelines · Performance:
Specifications Sheet
4 Guidelines · Performance:
Cross-Sells & Cross-Navigation
4 Guidelines · Performance:
Cart & Checkout
110 Guidelines · Performance:
Shopping Cart & “Added to Cart” Behavior
16 Guidelines · Performance:
Account Selection & Creation
8 Guidelines · Performance:
Customer & Address Information
13 Guidelines · Performance:
Field Labels & Microcopy
6 Guidelines · Performance:
Shipping & Store Pickup
9 Guidelines · Performance:
Payment Flow & Methods (Incl. Third-Party)
5 Guidelines · Performance:
Form & Page Design
8 Guidelines · Performance:
User Interactions & Distractions
6 Guidelines · Performance:
Credit Card Form
10 Guidelines · Performance:
Validation Errors & Data Persistence
6 Guidelines · Performance:
Field Design & Features
8 Guidelines · Performance:
Default Values & Autocompletion
5 Guidelines · Performance:
Order Review
6 Guidelines · Performance:
Order Confirmation & E-Mail
4 Guidelines · Performance:
Customer Accounts
34 Guidelines · Performance:
Account Drop-Down
6 Guidelines · Performance:
Account Dashboard
5 Guidelines · Performance:
'Your Account': Addresses, Payments, & Newsletters
13 Guidelines · Performance:
Account-Wide Navigation, Structure, & Information
10 Guidelines · Performance:
Mobile Web
191 Guidelines · Performance:
Mobile Homepage
11 Guidelines · Performance:
Mobile Main Navigation & Categories
12 Guidelines · Performance:
Mobile Main Navigation
6 Guidelines · Performance:
Mobile Category Taxonomy
6 Guidelines · Performance:
Mobile Product List
32 Guidelines · Performance:
Mobile Product List Layout & Features
14 Guidelines · Performance:
Mobile Filtering & Sorting
6 Guidelines · Performance:
Mobile List Item Content
12 Guidelines · Performance:
Mobile Product Page
47 Guidelines · Performance:
Mobile Product Page Layout
6 Guidelines · Performance:
Mobile Product Images & Videos
14 Guidelines · Performance:
Mobile Product Descriptions & Variations
11 Guidelines · Performance:
Mobile Shipping, Returns & Buying
9 Guidelines · Performance:
Mobile Cross-Sells & Cross-Navigation
7 Guidelines · Performance:
Mobile Checkout
71 Guidelines · Performance:
Mobile Shopping Cart
9 Guidelines · Performance:
Mobile Shipping & Store Pickup
5 Guidelines · Performance:
Mobile Account Selection & Creation
7 Guidelines · Performance:
Mobile User Info
10 Guidelines · Performance:
Mobile Form Fields
7 Guidelines · Performance:
Mobile Field Validation
4 Guidelines · Performance:
Mobile Payment
11 Guidelines · Performance:
Mobile Input Optimization
7 Guidelines · Performance:
Mobile Order Review & Confirmation
7 Guidelines · Performance:
Mobile Layout & Features
4 Guidelines · Performance:
Mobile Site-Wide Features & Elements
18 Guidelines · Performance:
To learn how we calculate our performance scores and read up on our evaluation criteria and scoring algorithm head over to our Methodology page.
The scatterplot you see above is the free version we make public to all our users. If you wish to dive deeper and learn about each guideline and even review your own site you’ll need to get premium access.
Our Place’s Desktop Web E-Commerce Design
13 pages of Our Place’s e-commerce site, marked up with 197 best practice examples:
Our Place’s Mobile Web E-Commerce Design
8 pages of Our Place’s e-commerce site, marked up with 145 best practice examples:
Similar Case Studies
Explore similar case studies of Furniture & Home Decor sites:
38 page designs: desktop, mobile
19 page designs: desktop, mobile
48 page designs: desktop, mobile
55 page designs: desktop, mobile
48 page designs: desktop, mobile
53 page designs: desktop, mobile
97 page designs: mobile, desktop, app
52 page designs: desktop, mobile
Explore Other Research Content
Every 2nd week, we publish a new article on how to build “state of the art” e-commerce experiences — here’s 5 popular ones:
See all 413 articles in the full public archive.
Premium Research
Get full access to Baymard’s 78,000+ hours of research and empower your UX team and decisions.
Audit Service
Get Baymard to audit your site’s UX performance, compare it to competitors, and identify 40 areas of improvements.
