17 ‘Electronics & Office’ Sites Ranked by User Experience Performance
Use the interactive UX benchmark chart below to see the ranked UX performance of 17 leading e-commerce sites within ‘Electronics & Office’ in the US and Europe. Each of the 17 Electronics & Office sites has been manually rated across 0 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.
This is a sub-set of the full benchmark which includes 123 e-commerce sites.
Case Studies
Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.
Overall UX Performance
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Desktop Web
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Homepage & Category Navigation
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Homepage
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Category Taxonomy & Main Navigation
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Intermediary Category Pages
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On-Site Search
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Search Query Types
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Search Form & Autocomplete
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Search Design & Logic
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Product Lists & Filtering
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List Layout
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List Item Thumbnails & Info
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List Item Features
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Filtering & Sorting
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Filtering: Available Filters, Scope & Layout
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Sorting
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Product Page
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Product Page Layout, Cross-Sells & Cross-Navigation
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Product Page Layout
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Cross-Sells & Cross-Navigation
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Product Images & Gallery UI
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The 'Buy' Section and Purchase Information
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Product Information
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User Reviews
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Cart & Checkout
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Added to Cart Behavior & Confirmation
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Shopping Cart & Cross-Sells
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Account Selection & Creation
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Customer Address & Information
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Shipping & Fulfillment
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Payment Flow & Methods
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Validation Errors & Data Persistence
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Field Design, Labels & Input Optimization
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Order Review & Confirmation
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Customer Accounts
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Account Drop-Down & Sign-In
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Account Dashboard, Info & Navigation
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Site-Wide Elements
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Mobile Web
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Mobile Homepage & Category Navigation
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Mobile Homepage
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Mobile Category Taxonomy & Main Navigation
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Mobile Intermediary Category Pages
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Mobile On-Site Search
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Mobile Search Query Types
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Mobile Search Form & Autocomplete
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Mobile Search Design & Logic
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Mobile Product Lists & Filtering
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Mobile List Layout
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Mobile List Item Thumbnails & Info
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Mobile List Item Features
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Mobile Filtering & Sorting
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Mobile Product Page
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Mobile Product Page Layout, Cross-Sells & Cross-Navigation
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Mobile Product Page Layout
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Mobile Cross-Sells & Cross-Navigation
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Mobile Product Images & Gallery UI
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The Mobile 'Buy' Section and Purchase Information
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Mobile Product Information
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Mobile User Reviews
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Mobile Cart & Checkout
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Mobile Added to Cart Behavior & Confirmation
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Mobile Shopping Cart & Cross-Sells
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Mobile Account Selections & Creation
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Mobile Customer & Address Information
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Mobile Shipping & Fulfillment
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Mobile Payment Flow & Methods
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Mobile Validation Errors & Data Persistence
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Mobile Field Design, Labels & Input Optimization
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Mobile Order Review & Confirmation
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Mobile Customer Accounts
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Mobile Site-Wide Features & Navigation
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Case Studies
Deep dive into any of the 17 retail sites displayed in the scatter plot above.
50 page designs: desktop, mobile
77 page designs: app, desktop, mobile
49 page designs: desktop, mobile
80 page designs: mobile, desktop, app
40 page designs: desktop, mobile
79 page designs: app, mobile, desktop
56 page designs: mobile, desktop
47 page designs: desktop, mobile
34 page designs: desktop, mobile
25 page designs: desktop, mobile
47 page designs: desktop, mobile
52 page designs: mobile, desktop
55 page designs: desktop, mobile
52 page designs: mobile, desktop
25 page designs: desktop, mobile
49 page designs: desktop, mobile
55 page designs: desktop, mobile
Electronics & Office Research
At Baymard Institute we have a whole research topic devoted to online shopping UX and usability, specifically for online Electronics & Office sites.
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