Benchmarks

10 ‘Automotive Parts & Specialty’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 10 ‘Automotive Parts & Specialty’ e-commerce websites in the US and Europe. Each of the 10 Automotive Parts & Specialty websites has been manually rated across 516 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 123 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

516 Guidelines

Desktop Web

265 Guidelines

Homepage & Category Navigation

27 Guidelines

Homepage

6 Guidelines

Main Navigation

9 Guidelines

Category Taxonomy & Intermediary Category Pages

12 Guidelines

On-Site Search

28 Guidelines

Search Query Types

7 Guidelines

Search Form & Logic

4 Guidelines

Search Autocomplete

7 Guidelines

Search Logic & Guidance

4 Guidelines

Results Layout & Filtering

6 Guidelines

Product Lists & Filtering

48 Guidelines

List Layout & Loading

8 Guidelines

List Item Content

18 Guidelines

List Items: Product Info & Thumbnails

13 Guidelines

List Items: Interface & Hit Areas

5 Guidelines

Filtering & Sorting: Filter & Sort Types

9 Guidelines

Filtering & Sorting: Scope & Logic

7 Guidelines

Filtering & Sorting: Interface & Layout

6 Guidelines

Product Page

59 Guidelines

Product Page Layout

8 Guidelines

Product Images & Gallery UI

9 Guidelines

The 'Buy' Section, Shipping & Returns

13 Guidelines

Product Information & Specifications

12 Guidelines

User Reviews

11 Guidelines

Cross-Sells & Cross-Navigation

6 Guidelines

Cart & Checkout

78 Guidelines

Shopping Cart & 'Added to Cart' Behavior

9 Guidelines

Account Selection

7 Guidelines

Customer & Address Information

9 Guidelines

Shipping & Store Pickup

8 Guidelines

Payment Flow & Credit Card Form

8 Guidelines

Form & Page Design

14 Guidelines

Form Fields & Page Design

8 Guidelines

User Interactions & Distractions

6 Guidelines

Validation Errors, Field Design & Autocompletion

15 Guidelines

Validation Errors & Data Persistence

9 Guidelines

Field Design & Default Values

6 Guidelines

Order Review & Confirmation

8 Guidelines

Customer Accounts

16 Guidelines

Account Drop-Down & Sign-In

5 Guidelines

Account Dashboard, Info, & Navigation

11 Guidelines

Site-Wide Features & Navigation

9 Guidelines

Mobile Web

251 Guidelines

Mobile Homepage & Category Navigation

24 Guidelines

Mobile Homepage

7 Guidelines

Mobile Main Navigation

6 Guidelines

Mobile Category Taxonomy & Intermediary Category Pages

11 Guidelines

Mobile On-Site Search

28 Guidelines

Mobile Search Query Types

7 Guidelines

Mobile Search Form & Logic

6 Guidelines

Mobile Search Autocomplete

6 Guidelines

Mobile Search Logic & Guidance

4 Guidelines

Mobile Results Layout & Filtering

5 Guidelines

Mobile Product Lists & Filtering

46 Guidelines

Mobile List Layout & Loading

11 Guidelines

Mobile List Item Content

19 Guidelines

Mobile List Items: Product Info & Thumbnails

11 Guidelines

Mobile List Items: Interface & Hit Areas

8 Guidelines

Mobile Filtering & Sorting: Filter & Sort Types

7 Guidelines

Mobile Filtering & Sorting: Scope & Logic

4 Guidelines

Mobile Filtering & Sorting: Interface & Layout

5 Guidelines

Mobile Product Page

59 Guidelines

Mobile Product Page Layout

5 Guidelines

Mobile Product Images & Gallery UI

10 Guidelines

The Mobile 'Buy' Section, Shipping & Returns

13 Guidelines

Mobile Product Information & Specification

13 Guidelines

Mobile User Reviews

11 Guidelines

Mobile Cross-Sells & Cross-Navigation

7 Guidelines

Mobile Cart & Checkout

78 Guidelines

Mobile Shopping Cart & "Added to Cart" Behavior

9 Guidelines

Mobile Account Selection

7 Guidelines

Mobile Customer & Address Information

9 Guidelines

Mobile Shipping & Store Pickup

8 Guidelines

Mobile Payment Flow & Credit Card Form

7 Guidelines

Mobile Order Review & Confirmation

8 Guidelines

Mobile Form Fields & Page Design

14 Guidelines

Mobile Form & Page Design

8 Guidelines

Mobile User Interactions & Distractions

6 Guidelines

Validation Errors, Field Design & Autocompletion

16 Guidelines

Mobile Validation Errors & Data Persistence

8 Guidelines

Mobile Field Design & Default Values

8 Guidelines

Mobile Site-Wide Features & Navigation

16 Guidelines


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