Benchmarks

7 ‘Beverages’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 7 leading ‘Beverages’ e-commerce sites in the US and Europe. Each of the 7 Beverages sites has been manually rated across 464 different e-commerce UX elements, all based on Baymard’s 150,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 123 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

464 Guidelines

Desktop Web

230 Guidelines

Homepage & Category Navigation

29 Guidelines

Homepage

10 Guidelines

Main Navigation

5 Guidelines

Category Taxonomy

8 Guidelines

Intermediary Category Pages

6 Guidelines

On-Site Search

18 Guidelines

Search Query Types & Search Autocomplete

12 Guidelines

Search Form & Search Results

6 Guidelines

Product Lists & Filtering

44 Guidelines

List Layout

10 Guidelines

List Item Info & Thumbnails

16 Guidelines

Filtering & Sorting: Filter & Sort Types

6 Guidelines

Filtering & Sorting: Scope, Logic & Layout

12 Guidelines

Product Page

34 Guidelines

Product Page Layout, Cross-Sells, & Cross-Navigation

11 Guidelines

Product Descriptions & Variations

7 Guidelines

The 'Buy' Section, Shipping & Returns

9 Guidelines

User Reviews

7 Guidelines

Cart & Checkout

79 Guidelines

Shopping Cart

11 Guidelines

Account Selection & Creation

6 Guidelines

User Information & Address

11 Guidelines

Shipping & Fulfillment

11 Guidelines

Payment Flow & Credit Card Form

9 Guidelines

Order Review & Confirmation

9 Guidelines

General Form Design and Checkout Layout

11 Guidelines

Form Field Usability and Design

11 Guidelines

Customer Accounts

11 Guidelines

Site-Wide Features

15 Guidelines

Mobile Web

234 Guidelines

Mobile Homepage & Category Navigation

28 Guidelines

Mobile Homepage

11 Guidelines

Mobile Main Navigation

4 Guidelines

Mobile Category Taxonomy

8 Guidelines

Mobile Intermediary Category Pages

5 Guidelines

Mobile On-Site Search

19 Guidelines

Mobile Search Query Types & Search Autocomplete

11 Guidelines

Mobile Search Form & Results

8 Guidelines

Mobile Product Lists & Filtering

46 Guidelines

Mobile List Layout

12 Guidelines

Mobile List Item Info & Thumbnails

19 Guidelines

Mobile Filtering & Sorting: Filter & Sort Types

6 Guidelines

Mobile Filtering & Sorting: Scope, Logic & Layout

9 Guidelines

Mobile Product Page

32 Guidelines

Mobile Product Page Layout, Cross-Sells, & Cross-Navigation

8 Guidelines

Mobile Product Descriptions & Variations

8 Guidelines

Mobile "Buy" Section, Shipping & Returns

9 Guidelines

Mobile User Reviews

7 Guidelines

Mobile Cart & Checkout

80 Guidelines

Mobile Shopping Cart

11 Guidelines

Mobile Account Selection & Creation

6 Guidelines

Mobile User Information & Address

11 Guidelines

Mobile Shipping & Fulfillment

11 Guidelines

Mobile Payment Flow & Credit Card Form

9 Guidelines

Mobile Order Review & Confirmation

8 Guidelines

Mobile "General Form Design and Checkout Layout "

10 Guidelines

Mobile Form Field Usability and Design

14 Guidelines

Mobile Customer Accounts

9 Guidelines

Mobile Site-Wide Features

20 Guidelines


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