Benchmarks

7 ‘Vitamins & Supplements’ Sites Ranked by User Experience Performance

Use the interactive UX benchmark chart below to see the ranked UX performance of 7 e-commerce sites within ‘Vitamins & Supplements’ in the US and Europe. Each of the 7 Vitamins & Supplements sites has been manually rated across 505 different e-commerce UX elements, all based on Baymard’s 200,000+ hours of UX research.

This is a sub-set of the full benchmark which includes 123 e-commerce sites.

Case Studies

Click the colored dots to view in-depth case studies for each benchmarked site, or scroll down to see all case studies. You can also view the case study examples organized by type of page.

Benchmark UX Performances
Poor
Mediocre
Decent
Good
Perfect

Overall UX Performance

505 Guidelines

Desktop Web

250 Guidelines

Homepage & Category

21 Guidelines

Homepage & Main Navigation

8 Guidelines

Category Taxonomy

7 Guidelines

Intermediary Category Pages

6 Guidelines

On-Site Search

17 Guidelines

Search Query Types

5 Guidelines

Search Autocomplete

7 Guidelines

Search Form & Search Results

5 Guidelines

Product Lists & Filtering

42 Guidelines

List Layout

8 Guidelines

List Item Info & Features

13 Guidelines

Filtering: Available Filters

7 Guidelines

Filtering: Layout, Scope & Logic

10 Guidelines

Sorting

4 Guidelines

Product Page

57 Guidelines

Product Page Layout

8 Guidelines

Cross-Sells & Cross-Navigation

6 Guidelines

Product Images & Image Gallery UI

13 Guidelines

Product Descriptions

8 Guidelines

The 'Buy' Section, Shipping & Returns

12 Guidelines

User Reviews

10 Guidelines

Cart & Checkout

74 Guidelines

Shopping Cart

12 Guidelines

Account Selection & Creation

6 Guidelines

User Information & Address

10 Guidelines

Shipping & Fulfillment

9 Guidelines

Payment Flow & Credit Card Form

10 Guidelines

Order Review & Confirmation

9 Guidelines

General Form Design and Checkout Layout

9 Guidelines

Form Field Usability and Design

9 Guidelines

Customer Accounts

22 Guidelines

Account Menu & Dashboard

11 Guidelines

'Your Account': Addresses, Payments, & Newsletters

11 Guidelines

Site-Wide Features

17 Guidelines

Mobile Web

255 Guidelines

Mobile Homepage & Category Navigation

22 Guidelines

Mobile Homepage & Main Navigation

10 Guidelines

Mobile Category Taxonomy

7 Guidelines

Mobile Intermediary Category Pages

5 Guidelines

Mobile On-Site Search

18 Guidelines

Mobile Search Query Types

5 Guidelines

Mobile Search Autocomplete

6 Guidelines

Mobile Search Form & Results

7 Guidelines

Mobile Product Lists & Filtering

47 Guidelines

Mobile List Layout

10 Guidelines

Mobile List Item Info & Features

16 Guidelines

Mobile Filtering & Sorting: Filter & Sort Types

8 Guidelines

Mobile Filtering & Sorting: Scope & Logic

8 Guidelines

Mobile Filtering: Interface & Layout

5 Guidelines

Mobile Product Page

49 Guidelines

Mobile Product Page Layout, Cross-Sells, & Cross-Navigation

11 Guidelines

Mobile Product Images & Image Gallery UI

8 Guidelines

Mobile Product Descriptions

8 Guidelines

Mobile "Buy" Section, Shipping & Returns

12 Guidelines

Mobile User Reviews

10 Guidelines

Mobile Cart & Checkout

75 Guidelines

Mobile Shopping Cart

12 Guidelines

Mobile Account Selection & Creation

6 Guidelines

Mobile User Information & Address

10 Guidelines

Mobile Shipping & Fulfillment

9 Guidelines

Mobile Payment Flow & Credit Card Form

10 Guidelines

Mobile Order Review & Confirmation

8 Guidelines

Mobile "General Form Design and Checkout Layout "

9 Guidelines

Mobile Form Field Usability and Design

11 Guidelines

Mobile Customer Accounts

20 Guidelines

Mobile Account Menu & Dashboard

11 Guidelines

'Mobile Account': Addresses, Payments, & Newsletters

9 Guidelines

Mobile Site-Wide Features

24 Guidelines


User Experience Research, Delivered Twice a Month

Join 25,000+ UX professionals and get a new UX article every second week.

A screenshot of the UX article newsletter
Premium Research

Get full access to Baymard’s 78,000+ hours of research and empower your UX team and decisions.

Audit Service

Get Baymard to audit your site’s UX performance, compare it to competitors, and identify 40 areas of improvements.